Daily VOD Purge
February 25, 2021
As a part of digital house keeping, a daily purge of outdated video content will become active today (and again on March 9th). The purge will occur every day and will delete any videos that are more than 730 days old that have never been purchased or were not directed by a VIP member with active membership.
Note: If today you are a VIP then your videos are safe today, but if your membership expires, then your qualifying videos will be scheduled for purge the day that your membership lapses.
VIP members that participated in group shows but are not the Director of the show will now have a way to purchase the video if they wish to save the recording. During the 14 day warning period, group show recordings will display the purchase box to the non-Director VIP users that participated in that group show. VIP members will have an option to purchase the video and save it, or they may continue to watch the video for free during the 14 day warning period by selecting the view option.
Please note that there are only two ways to truly save the videos that you directed: perpetually remain VIP or purchase the videos. If you join VIP after your videos display a warning, then the system will recognize your membership and remove the videos from the purge during the next cycle and before the actual purge function.
Videos that are eligible for purge will display a warning in red across the video on the player page and in Director's Vault.
If you have any questions or concerns about this process, please contact our 24-hour Customer Service Department.
Click on the trophy icon at the top of the main page. Your missions, should you choose to accept them, will display as below:
There are 3 Flirt Challenge levels. The awards for each level include points, VOD passes, and bigger and bigger credit discounts! Complete all challenges to complete a level and claim your prizes. Levels must be completed in order (1st then 2nd, then 3rd).
This 1-Day event starts at 12:00AM EST on December 15th, and ends at 11:59PM of the same day.
Rewards must be claimed manually, and will be available for 24 hours after the challenge end time (11:59 PM, December 16th, 2020), by clicking Claim Reward in the Flirt Challenge Tab.
Complete all 3 levels to maximize your winnings, and earn the coveted Flirt Challenge Badge!
Keep an eye on the trophy. We'll be issuing new challenges, with new achievements to unlock, in the months to come.
Several other popular options and features can now be found by clicking the dropdown arrow next to your active screen name (shown below). You can select and review all the normal "My Account" options such as your Director's Vault, but on-site messages will now be found here as well.
We hope these changes make your site experience more intuitive. As always, we want to hear from you! Contact our 24/7 customer support with issues or feedback!
Your "Email Settings" dropdown option has been relocated to fall beneath the main "Account Information" header in the sidebar. All of your options for subscriptions, promotional email blocking and online notification email settings are now available in tabs once you click this option in the sidebar.
All of your site program membership and subscription information has also been condensed into a single tabbed page under "Account Information". From there, you can use the tabs to manage your VIP membership status, Show Pass subscription, and Fan Club memberships.
We have also condensed your account security options into one tabbed page. Click on the "Account Security" option listed under "Account information" to update your location and language settings, set up 2-Factor Authentication, and monitor your recent login activity.
Finally, we've condensed the Flirt Rewards section by combining "Ways to Earn" and "Achievement Mission" into a tabbed "Earn Points" page under the "Flirt Rewards" sidebar header.
You will see more changes to "My Account" in future updates as we continue to make your on-site experience as user-friendly as possible! Of course, we want to hear from you! Please share your thoughts on these changes and make additional suggestions in this forum thread.
If you have any issues accessing your account info, please contact our 24/7 Customer Service Department.
A blue bubble will appear above the bell icon, shown above, when you have a notification. The number in the bubble tells you how many alerts need your attention. There are dozens of notification varieties. Here are some that will be most prevalent:
Waiting to see your special someone's epic performance? We'll notify you whenever a favorited model starts a party show, enters group chat, or starts a scheduled Feature Show. This way, you won't miss a moment of the action.
If you're the type of member who keeps careful track of your model's on-cam achievements, you'll receive a notification for events like their cam-a-versary, when they win a contest, earn a badge, or when they make changes to their profile such as adding new pics or videos.
We'll also let you know when you've reached your own account milestones, such as when you Level Up, earn a badge, or earn credits as a director. We can also notify you of any Customer Service matters that require your attention.
You can customize your notifications experience through you My Accounts settings, under the Models & Community Dropdown. There are tabs for all 3 notification types, and on-off toggles for each one so you only receive the updates you want.
Each notification will appear in your feed for a limited time only, ranging from 5 minutes to 3 days. You can find this info on this page as well.
We hope this new system helps keep you informed and ready to jump into the fun with your preferred models and contests. Never miss another show, a major onsite event, or a chance to congratulate your favorited performer on a job well done! Let us know your thoughts on these messages, and if you have any ideas for additional items you'd find helpful when using the site. Leave your feedback or suggestions below.
